The 86% Solution
Not much has truly changed in the almost 5 years the LAT has been hearing AB disputes. However, one number stands out - the rate of resolution without a decision. The files closed within the LAT without a decision is trending in year 5 to-date at 86%. This represents...
The LAT: One Year Older, Any The Wiser?
"The Licence Appeal Tribunal has been hearing disputed Ontario accident benefits claims for more than a year. Although disputes seem to be resolved more quickly than they were by the Financial Services Commission of Ontario, it remains to be seen whether or not...
Orchestrating A Path To Change
The urgent need to reform an unsustainable tort system in the late 1980s led to a succession of no-fault legislation and regulatory reforms that introduced a tort threshold and deductibles. Almost 30 years later, we once again face an unsustainable tort system—and...
Fundamentals of AB/BI Training a Good Investment
Learning and development for jobs that require experienced-based specialization can be tricky to navigate. This is especially a priority for the Property and Casualty (P & C) industry.
The Drumbeat of Procedural Litigation Cycle
The Litigation landscape for Bodily Injury claims is ever evolving and presenting challenges today like never before. In 2014, the Financial Services Commission of Ontario (FSCO) conducted a closed claim study for Bodily Injury claims that occurred in 2005 (Automobile...
Resort to the LAT, or Last Resort? Panel Discussion November 2, 2016
Now that Ontario has transitioned into a tribunal system to adjudicate SABS disputes, our Panel Discussion explored the impact on the claims department in terms of culture, costs, operational changes and their relationship with their customer. We were thrilled with...