Management Reporting
InHealth Claims Intelligence Solution captures an unparalleled level of detail relating to claims forms and decisions. This information provides a level of management reporting and insight into financial and operational performance that has eluded insurers in the past. Empowered with this information, management gains a level of control over quality and cost that was previously unachievable.
InHealth tracks key performance drivers and provides results in easy to understand reports with drill downs to detailed supporting information at the form and claim level. Reporting drill downs and filters provide end to end visibility of claims operations. Examples include:
- Loss and expense
- Unallocated loss and expense
- Leakage
- Duration of claims
- Process quality
- Decision quality
InHealth’s decision support software also provides online notifications and workflows and real-time access to a portfolio view of claim operations, enabling management to identify aspects of the claim management process that need additional development. Robust trend analysis provides detailed information at the adjuster, provider, and aggregate summary levels.
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