InHealth Advantage
Since 1998, InHealth has been helping leading insurance organizations improve the performance of their claims management operations. InHealth delivers:
Increased Process Efficiency
InHealth’s decision support software streamlines business processes, removing the burden of manual form validation and enabling claims teams to spend time on the right tasks. As much as 35-55% of claims adjusters’ time each day can be redirected to value producing activities and improving the quality and consistency of customer service.
Proven Cost Savings.
With over five years of customer successes, InHealth’s solution has provided leading insurance organizations with loss cost savings of up to 54% on form approvals. InHealth customers continue to experience claim form resolution rates of 85%, independent of sending forms for determination, providing a proven track record of in-house claim resolution impacting the claim timeline and overall claim expenditure.
Service Quality
With the InHealth system insurers improve response times to better the customer service experience. Not only are compliance requirements met 100% of the time but are exceeded to an overall 30% of the due dates .
Reduced Exposure, Increased Accountability and Consistency
InHealth’s proprietary best practice protocol for reviewing disability, treatment and assessments forms reduces exposure while injecting accountability, consistency and credibility throughout the claim management process. The outcome-focused protocol embedded in InHealth's decision support software ensures that adjusters negotiate claims based on recovery and provider accountability versus dollars.
Increased Transparency & Improved Claim Assessment Quality
InHealth’s proprietary, HCAI-compatible decision support software provides the data repository, workflow and transparency required to improve decision quality reducing the claim time line and overall claim costs.
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