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inHEALTH Claims Intelligence
Education Programs

In the current knowledge-based economy, it has become increasingly important to have a highly skilled workforce. The insurance industry is no exception. As claims become more complex, insurance organizations find it essential to develop and retain a range of highly skilled service specialists who can meet consumer expectations while balancing regulatory requirements. These in-demand skills have created learning and development challenges like never before.

The claims team is the strategic front line workforce empowered to facilitate the claims expenditure. Expertise, experience and knowledge retention are key success factors required early in the claim process. inHEALTH Education Programs brings the experience and knowledge retention forward to accelerate the learning and development for your claims teams.

inHEALTH Claims Intelligence Education Strategies:

  • Transfer the ability to interpret, understand and manage the medical and disability rehabilitation process
  • Provide the knowledge and skills required to navigate SABS regulations.
  • Communication skills required for managing injury claims
  • Improve claims team’s negotiation skills;

inHEALTH’s Claims Intelligence Education Strategy provide leading evidence based practices including scenario based teachings and discussion groups. We provide educational support before, during and after the learning, which is necessary to support the participants objectives and put into practice what they learn. inHEALTH minimizes training time by providing options for both group classroom sessions and onsite education.

Classroom-based Education
Course Description
Managing Assessment Requests Full-day management workshop on management and validation strategies on assessment requests.
Medical Management Skill Builder – Case Management Foundations Interpret, understand and manage medical and disability rehabilitation process

Introductory and advanced level. Each session consists of 3 1/2 day classes conducted over a 3 week period.
Ancillary & Specialized Assessment Half-day workshop focused on impairment validation strategies for determining usage and assignment of specialized assessments.
Understanding SABS Regulations Full-day management workshop on understanding the impact of SABS Regulations on claim management.
Understanding Catastrophic Injuries Three two-hour sessions on how to understand, interpret, and manage catastrophic impairment claims and ensure appropriate client care is given.

OnSite Education

inHEALTH provides on the job education with onsite support to ensure that the learning objectives are met while working in a real time environment. This practical, hands on approach maximizes knowledge transfer and enables organizations to set performance specific goals for education programs.